Refund policy

Returns & Shipping Policy

Print-on-Demand Production

All products are made to order through Printify’s print-on-demand network. Because each item is produced specifically for your order, returns and exchanges are not supported for reasons such as ordering the wrong size, color, or simply changing your mind.

Returns & Reprints

Damaged or Defective Items

If your order arrives damaged or has a manufacturing error (including being the wrong item), we will provide a free replacement or a refund.
To qualify:

  • You must contact us within 14 days of delivery.

  • Submit the issue through our “Contact Us” form at the bottom of the website, or just email us at: eunoia.clo123@gmail.com.

  • Include a clear photo showing the problem.

You do not need to return the damaged product.

If the issue affects multiple items with the same design, please include an additional photo or video showing all affected products together.

Issues Not Covered

We cannot offer refunds, replacements, or free reprints for:

  • Wrong size or color ordered

  • Buyer’s remorse or preference changes

  • Minor print placement variations (DTG products may vary up to 0.5", which is within acceptable tolerance)

  • Unsuccessful deliveries due to incorrect or incomplete shipping information provided by the customer; or due to shipping carrier error.